Govt Scheduled Bank :: Sponsored By State Bank of Hyderabad :: Member of BCSBI
FeedBack

Please fill out the details below, Fields marked with '*' are mandatory

Name of the Customer *

 

E-mail *

 

A/c No.

 

Account Type

 

I am associated with DGB since

 

Overall Marks Awarded

 

Date

 

Sl.No. Regarding To Excellent
(86-100)
Good
(71-85)
Satisfactory
(51-70)
Needs improvement
(50 & below)
Not experienced
1 Display of posters about various schemes & services in the banking hall
2 Time taken for opening an account
3 Time taken for issue a cheque book
4 Time taken for updating the pass book, issue of statement of account
5 Time taken for sanction of loan
6 Cash receipts / payments / exchange of notes
7 Whether Single Window system is catering to the needs of the customers
8 Amenities to the customers in the branch
9 General behaviour of the staff in the branch
10 How do you feel about our deposits and advances schemes
11 Awareness about availability of Citizen Charter and information of Banks services provided / charges levied.
12 How do you feel abut the information in our Website www.dgbhyd.com

I RATE THE SERVICES RENDERED BY THE BANK AS UNDER AS PER HE TIME NORMS DISPLAYED IN THE BAKING HALL (for items 2 to 5) AND AWARD THE MARKS AS UNDER. :

Indicate the name of the staff, if any, who has impressed you by providing excellent services

Name

 

Which is the area of service that needs specific and immediate attention of the Bank.

Suggestion if any (including or Website)

 

FOR THE PERSONAL ATTENTION FO THE CUSTOMER

Dear customer,

  • We thank you for being our valuable customer. It is our endeavor to improve the quality of service on a continuous basis and build a lasting relationship with enduring commitment.

  • We always seek the views of our customers such as yourself to help us serve you even better.

  • We shall be grateful if you spare some of your valuable time to fill up the feed back form and drop the same in any post box without affixing postage stamp as it is a prepaid letter.

  • As the feed back form is a service quality survey, please express your opinion freely and frankly to enable us to get correct feedback for taking necessary steps to satisfy your expectations.
The following value address services are now available with us for your convenience :

Deposits schemes with total security & convenience along with attractive and assured return.

Loan facilities specially tailored for financing all types of your needs.

For details see the Branch Manager or visit our website www.dgbhyd.com